Case Study - Silver Lining
Silver Lining Convergence Ltd.
Telecommunications and IT Services
- Telephone Systems
- PCI Compliance
- IT Solutions
- Cloud Platform
- Mobile Packages
- Managed Services
- 24/7 Support
- The News Business Excellence Awards 2015: Innovation of the Year
- The News Business Excellence Awards 2016: Community Contribution
- Comms Business Awards 2016: Enterprise Convergence Solution
- South Coast Business Awards 2016: Commitment to the Region
Working with you to build your perfect IT & telecoms solution since 2007.
Silver Lining Convergence began in 2007 as a telecommunications reseller. In the last 3 years, the market has seen a huge decline in revenue and thus we needed to evolve and diversify to maintain growth and security. Silver Lining has focussed on providing managed tailored solutions and new markets in order to ensure continued development. Our business has shifted from commodities reseller to creating new products through innovation, such as our own Cloud environment, radio network and PCI solution, along with delivering professional managed services. We have shifted from a telecoms focus to also providing cloud, data, mobile, IT and merchant services.
This change in approach has done more than secure existing revenue and customers; it has also delivered significant growth. In 2013 Silver Lining turned over just under £3.5m. in 2014 we saw our turnover grow to £5.4m and in 2015 we made £6.2m, doubling our revenue of only 2 years ago whilst maintaining our profit margin.
Silver Lining have been delivering bespoke managed solutions for businesses, education, & public sector organisations based in the UK and Europe. It is our mission to ensure improved efficiency, reduced costs and the flexibility to easily upgrade as your business grows.
We are one of the UK’s leading providers of managed services and pride ourselves on being highly regarded for our exceptional customer service and highly skilled, professional team.
Silver Lining was awarded with ‘Innovation of the Year 2015’ and ‘Community Contribution of the Year 2016’ by the News Business Excellence Awards. We are also working towards our Investors in People Gold Standard award as well as ISO 27001 certification, further demonstrating our commitment to providing a first class, quality service to our customers every time.
Future-proof solutions to support flexible environments and meet your needs, from analogue handsets to hosted VoIP networking.
Bespoke support levels from small teams of three or four to large enterprises, including 24/7 on-call engineering.
Responsive, reliable networking from EFM and radio to super-fast fibre broadband, utilising existing infrastructure or bespoke installation.
Secure data backup and recovery through full infrastructure analysis. Cloud storage and remote working to keep you running if disaster strikes.
Efficient and cost-saving services from core functions to fully managed IT, ideal for situations where on-site tech staff are unsuitable or unnecessary.
Public and private Cloud infrastructure for telephony and hosted apps, accessible from anywhere via public or private connectivity.