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News : Silver Lining presenting at prestigious PCI London event

Silver Lining presenting at prestigious PCI London event

Silver Lining Convergence Ltd in partnership with Ultra Communications are presenting at the UK's premier payment risk and security summit, the 12th PCI London event, on January 28th 2015 - and you're more than welcome to come down and see us on the day.

This event provides delegates with expert advice to help companies improve PCI Compliance within their contact centres and simplify the management of both existing and new call centre challenges.

Silver Lining offers the industry’s most extensive portfolio of proven PCI solutions for the contact centre.

Our PCI Solution

Silver Lining's solution ensures PCI compliance for your voice transactions and protects your business from fraud; we ensure no card information is ever seen or heard by the call recipient. This is achieved without interruption to the phone conversation and without any need to pause, suppress or manipulate voice recordings.

This technique delivers cost savings by reducing the number of PCI controls required and simplifying auditing and management.

Our PCI solution: how it works

Step 1:  The customer calls your contact centre and the conversation with the agent continues as normal.

Step 2:  The customer chooses to make a card payment.

Step 3:  The customer enters their card details using their telephone keypad ensuring no sensitive information is verbalised or captured by call recording systems.

Step 4:  The customer's card details are sent to the payment provider.

Contact Us

 

We look forward to seeing you on January 28th. If you can't wait that long to talk to us about PCI compliance, contact us today for more information on our extensive portfolio of proven PCI solutions for the contact centre on 0845 313 11 11 or info@everycloud.eu


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