BT have confirmed that they are still working on a Major Cablebreak at the highest priority. This incident will be impacting BT customers and other operators. Phone customers may experience Quality of Service issues or Call Failures in the London area due to this major BT fibre break.

Summary

Network monitoring has detected a major BT fibre break, caused by malicious damage, which will cause congestion issues for customers in the London area. Due to the congestion, affected customers may experience Quality of Service and call failure issues with their phone services for the duration of this incident. Broadband speeds should NOT be affected.