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News : Is your business safe from disaster?

Is your business safe from disaster?

When it comes to protecting your business, your brand and your customers, preventing a crisis is essential - as well as forming a vital role in ensuring regulatory compliance. You must ensure that your critical systems, data and organisation are all protected, should the worst happen. A wide range of events can lead to a crisis, should appropriate precautions not be taken: adverse weather, loss of office access, network failure, transport or power disruption, hacking, fraud, malware, data loss… the list goes on.

While many businesses fall into the trap of having a range of disparate disaster management plans, all aimed at different weak points, it’s essential that you utilise a more unified strategy; which covers every eventuality. Every point of failure must be assessed, and accounted for.

Below we’ll take a look at some of the individual areas which need to form part of a comprehensive business crisis prevention toolkit, to provide a better idea of how they fit together as a whole...

Antivirus and Firewall

The importance of antivirus software cannot be overstated for business; no matter how big or small, every business has essential systems and data that thy can ill afford to have compromised by malicious third parties. From payroll information, to employee addresses, as well as unique software and data, there’s any number of pieces of information that could bring your business to its knees if successfully accessed by a tenacious hacker. Of course, data theft or misuse is just the tip of the iceberg; some viruses and malware will simply take you offline, or wipe out entire databases.

This is why a combination of an effective antivirus and firewall programs is essential for all businesses. The firewall maintains a barrier between your network and the outside world, preventing malicious attacks or intrusions, made by viruses and malware, before they even become a problem; while antivirus software regularly sweeps databases, computers and servers for any malicious software that may have sneaked through in an email, or other nefarious means.

Data Backup and Recovery

One of the inevitable downsides of the increased complexity of business IT systems, as well as businesses that can now operate efficiently across multiple locations, is that sooner or later, something will go wrong. When one of these errors or accidents occurs, the worst case scenario is that you lose all of your business’ hard-earned data; putting you in a particularly unpleasant situation.

The solution to such a wide range of unexpected problems needn’t be complicated, however; backing up your data, in a secure, automated fashion, will comprehensively safeguard your business. For this method to work, every point of failure needs to be carefully studied, to ensure that backups will remain effective in the face of emergencies. Companies such as Silver Lining have an extremely comprehensive framework in place to deal with such instances, and provide an idea of the amount of detail required for a plan of your own, should you decide to create one yourself.

Disaster Recovery

In the high speed world of modern business, few things are as important as business continuity; if the absolute worst happens, and your business is taken completely offline, clients and customers still need to be able to contact you, and your employees need to be able to continue working. Needless to say, this would have a catastrophic effect on businesses, so it’s incredibly important to have a solution readily available, to help your business recover in the result of absolute disaster!

By necessity, a business continuity solution is tailored to each individual business, providing an array of options; including generating a comprehensive step-by-step recovery plan for both business and employees; customer service support, hosted telephony and desktop services to allow employees to work effectively from any device, and proprietary backup solutions. As well as ensuring better compliance with regulations, business continuity options also reward diligent businesses with lower insurance premiums!


Of course, data security isn’t just compromised in the digital realm; your systems can also be easily compromised by direct input. CCTV systems are an effective solution to this problem; while also offering additional benefits; such as protecting the staff members within your business, eliminating fraud and making potential thieves and vandals think twice about committing a crime. Whether your essential systems are stored on premises or a remote location, CCTV keeps everything more secure.

Toll Fraud

Many businesses have been caught out over the years by assuming that hacks and exploits will only be targeted at their computer/server infrastructure; the phone network of your business is also a potential target of malicious attacks, most often through a method known as toll fraud. While not necessarily an easy feat for the attacking party to perpetrate, the end results are easy enough to understand; the attacking party will be able to access and utilise your phone line(s), while you continue to be charged. These calls are often to international locations, meaning that costs can quickly rack up.

Fortunately, there are some simple solutions to this problem. One of the most effective methods is to place a limit on your weekly or daily phone spend; when the limit is reached, calls that are made by your phone network are automatically barred. Most companies that provide this functionality for concerned businesses will alert you when you near your agreed limit; you can either choose to up the limit, leave it as it is, or request an investigation into potential fraudulent activity.

The Complete Solution

As you can see from the above, choosing a robust, highly secure and automated suite of network and system safeguarding features is essential for a modern business. While ensuring that you ably meet any legal security requirements placed on your business, such measures also provide you with peace of mind. With such a comprehensive security infrastructure in place, your business can continue functioning at what it does best.

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