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News & Blog

7th Jan 2015

The benefits of audio conference calling

Through audio conferencing you can reach out and communicate with people who are located anywhere in the world. audio conferencing services use a conference bridge that callers dial into...

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29th Dec 2014

Britain now prepares for SNOW! Are you prepared?

We’re ready…are you? Every business environment should have a business continuity plan for when the unexpected happens, such as; Adverse Weather; Access to your offices is prevented...

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12th Dec 2014

Why Telephone Card Payment Security is Important?

In face-to-face and e-commerce environments, risk-mitigating technologies have significantly reduced fraud rates, resulting in a shift of card fraud towards the Mail  / Telephone Order space...

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11th Dec 2014

Discover the benefits of business call recording

Call recording has a wide range of uses; call centres predominantly use this technology for recording conversations with customers for training and compliance reasons.

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18th Nov 2014

Silver Lining presenting at PCI Europe

We are presenting at Europe’s premier risk management, payments security and fraud reduction PCI Summit on the 27th November 2014. If your business takes card payments over the phone...

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17th Nov 2014

Facebook building 'workplace network'

The Financial Times reports that Facebook is building a network for professionals to connect and collaborate on work-related documents. Facebook at Work will look similar to its existing social network...

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27th Oct 2014

Silver Lining Bake-Off for Children in Need!

BBC Children in Need is back, and this year Silver Lining are taking part in a bakeoff! We are going to "attempt" to create our favourite cakes to help make a difference to young lives in the UK.

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8th Oct 2014

Silver Lining's Apprentice - you're hired

Every cloud has a silver lining, and that's certainly true for Harry Fisher. The 17 year old from Drayton has started an apprenticeship with our support team and is looking forward to a bright future.

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7th Oct 2014

Preferred supplier of University of Southampton Science Park

Silver Lining Convergence, the award winning provider of managed IT and communications services, has been appointed preferred supplier for the University of Southampton Science Park.

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22nd Sep 2014

Are you embracing change? You should be!

Does the way we work stimulate technological innovation - or vice versa? In the "always connected" business environment we work in, consider how much business has changed...

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Video Case StudyCustomer Success Story

We support Fusion People with their IT and telecommunications. Watch how they made an annual saving of 40%.

     Watch the Video >     

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