As the first cloud-based contact centre solution provider in Europe, Ultracomms has been providing customers across the UK with outbound, inbound and blended contact centre services for over a decade. From inception in 2004, our unique approach has been based on continual collaboration with customers and partners to develop feature-rich platforms, ensuring clients remain at the forefront of the rapidly evolving contact centre market, as well as helping them comply with industry standards and regulations.
From our offices on the south coast of England, our in-house R&D and support teams provide clients with access to the very latest technology and the highest levels of support, to ensure they get the best possible results.
Our healthy financial track record has enabled us to invest in a robust cloud infrastructure across three geographical locations, ensuring that customers receive a reliable and consistent experience with Ultracomms.
We would recommend Silver Lining’s full service solution to any company. We have received a fantastic service that covers all of our requirements and more with minimum disruption.