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Telemarketing Executive

Salary: £17,000  - £20,000 (DOE/pro-rata)
Location: This role will be based from our offices in Fareham
Hours of work: 25-30 hours per week

We are looking for a talented Telemarketing Executive to join our marketing team as the business enters an exciting phase.  

This person will work closely with the Business Development and Marketing teams to create leads and appointments via the telephone, utilising new and existing data generated from marketing activities and market research. The goal is to promote business growth by expanding the company’s clientele providing the best possible journey from lead to first appointment.

The ideal candidate will be highly motivated, energetic and thrive on building engaging relationships by phone.


Key Responsibilities:

  • Make outgoing calls to sell products and services
  • Work closely with the Business Development and Marketing teams to generate leads
  • Contact customers in response to correspondence or feedback
  • Ask questions to understand the customer’s requirements
  • Record and/or update the customer’s personal information accurately in the CRM system
  • Keep records of all calls and record useful information using the internal systems in line with GDPR
  • Cleanse existing data in-line with GDPR to ensure a healthy database

Person Specification

Formal training will be provided, but an interest in, and an understanding of IT and technology would be an advantage.

Essential:

  • Good verbal communication skills – especially via the telephone
  • Confident with data entry to ensure accurate data capture and tracking
  • Educated to minimum GCSE or equivalent
  • IT Competent

Desirable:

  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Company Benefits include:

  • On-site parking
  • 20 days’ holiday per annum + bank holidays (You will also receive one extra day holiday per year of service up to 25 days)
  • Pension scheme
  • Bonus and commission scheme
  • 1 day paid leave for charity work
  • £20pm per person team budget

COVID-19 considerations:

We are a Covid-19 Secure workplace and initial interviews will be conducted via Microsoft Teams.

Apply for Telemarketing Executive

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