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our process

Contact Us

Our Process

#1. Strategic Review

As a specialist in IT and business telecommunications we’ll do more than simply fulfil your current requirements. We want to understand your business objectives for the next 5 years. We’ll enquire, analyse and make suggestions to help improve efficiency and solve your problems now and for the future.

Process

  • Establish problems & define objectives for the next 5 years
  • Establish way of improving continuity

Strategic Review

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#2. Your Solution

We will provide you with an IT and data solution that supports your business objective now and in the future, so that as your business grows, your IT and Telecommunications grow with you.

Process

  • Submit a detailed proposal outlining solution and ROI  targets
  • Expose immediate and future plan
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#3. Solution Explained

We take the time to fully explain the thinking behind the proposal and the solution offered based on achieving your business objectives. We'll deliver a meaningful, business focused presentation based on an in-depth analysis of your business IT and telecommunications to allow you to get a good idea of how the system/solution will work.

Process

  • Demonstrate the benefits of the solution in relation to the objectives.
  • Explain Implementation plan

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#4. Integration

You can be reassured that our highly trained team of technical engineers will provide a seamless integration with minimal downtime.

Process

  • Skilled engineers provide seamless integration
  • Minimal down time
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#5. Support

We're renowned for our customer support because we spend time finding the right people, from industry, with a depth of knowledge and experience. Our highly skilled technical team of engineers will be on hand 24/7.

Process

  • Support packages available - 24/7 or ‘Business Hours’
  • Online support portal available

Support

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#6. Review

We understand that your business is continuously growing and potentially changing. We can reassure you that as your business grows your IT and Telecommunication will grow with you.

Process

  • Regular meeting to discuss your IT solution.