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Consultancy

As a complete provider of business telecoms and data services we believe that the combination of great consultancy and listening/understanding our customers data requirements enables us to recommend and strategically build the right solution for you.

A large part of the success when it comes to the projects we deploy is primarily down to the people doing the work and the way in which we work with you.

The place we start with any enquiry is a firm understanding of the end goal. As a business we do not in general just sell box products, instead we look to seek a long term commercial and technical understanding of where the business is, where it is going and then work with you creating a plan that fits that model.

Enquire here

or call our team on 0845 313 1111

Stategic Review


Building the right solution

We are built upon a consultative approach. It’s where we truly stand apart from our competitors. We believe that through great consultancy and by listening to and understanding our customers’ communication and data requirements we can recommend and strategically build the right solution for your needs.

We will take the time to understand your current situation, your business needs and desires, the vision for your company and your current challenges. Only once we have discussed this will we present options and suggest technologies to reach your goals. It’s why you won’t find any fixed prices on our website.

Whether you are looking for a new telephone number provider or to replace a multi-site phone system, our approach is always the same. We work with our customers for the long term, not merely short term gain.


Proactive support

As a business, we pride ourselves on our levels of support and customer satisfaction. We structure ourselves to ensure our customers satisfaction is at the forefront of our business. Our highly skilled and experienced account managers create a framework with you to ensure all parties are clear about the levels of support you can expect to receive.

This is then backed up with proactive management and expert help-desk support. Our on-going support enhances your own internal support functions and helps ease the burden on your team, allowing them to focus on their own roles.

This explains why our customers never look anywhere else.

  • Detailed Strategic Review
  • Detailed proposal outlining solution
  • Improve Continuity
  • Tailored Solution

Solution

Tailored Solution

We can recommend and strategically build the right solution for your individual needs.

Solution

Planning

Only once we've discussed your challenges will we suggest technologies to to help reach your goals.

Solution

Partnership

We realise that good business relationships are based on mutual benefits and understanding.

Solution

Support

Skilled engineers provide seamless integration and ensure minimal downtime.

We have been dealing with Silver Lining for over 10 years now and they have proved to be an excellent choice for all our telecommunication needs, which they tailored to the specific needs of our organisation.

Wayne M Mitchell, Radio Taxis (Southampton) Ltd

Video Case Study - AllanWho We Are

We provide our customers with a dedicated managed service, covering IT, mobility, voice & data solutions.

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