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Account Manager - Senior Level - Contact Centre Solution Sales/Telecom Systems/Mitel Systems

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Salary: £30,000 a year + commission (£70,000 OTE)
Location: Fareham
Hours of work: 40 hours per week

Silver Lining is a professional award winning IT service provider based in Fareham. Due to expansion we are looking for a dynamic Account Manager with Contact Centre experienced. The Senior Account Manager will focus on the development of our client portfolio, plus create and develop new business. We are looking for a dynamic Account Manager with a proven record of accomplishment in Sales & Account Management.

As a Senior Account Management, you must be a highly organised and motivated individual. You must use your initiative to work effectively, thrive on working in a fast paced environment, be passionate about delivery and be willing to go the extra mile. The ideal candidate will have the ability to work with other team members and departments to execute project, have the excellent communication and management skills and act in a professional manner.

Key Responsibilities:

  • Detect all commercial opportunities related to Silver Lining activities.
  • Liaise with internal teams including Marketing, Customer operations and Support.
  • Achieving sales targets.
  • Delivering sales presentations to high level executives and attending client meetings.
  • Maintain and expand on existing client relationships.
  • Completing administrative work, as required.
  • Managing a portfolio of accounts
  • Effectively prioritise time management to ensure a balanced pipeline is in place at all times.

Creating new business:

  • Responsible for creating client relationships at all levels.
  • Ensure that Silver Lining gets a “preferred Supplier” status with the selected clients.
  • Respond to new business opportunities via written proposal, presentations & consultancy.
  • Must have demonstrated experience of consultative selling and contract negotiation.

Required experience:

  • Account management
  • Contract centre solution sales advantageous but not required (full training given)
  • Effective pipeline Management

Company benefits:

  • 20 days’ holiday per annum + bank holidays (you will also receive one extra day holiday per year of service up to 25 days)
  • Pension scheme

Apply for Senior Account Manager - Contact Centre Solution Sales/Telecom Systems/Mitel Systems

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